(1)
I’m departing from Milan and need to reach Malpensa Airport. Do you offer this service?
Yes, iDrive Agency provides transportation services to Malpensa, Linate, and Bergamo Orio al Serio airports, as well as to the cities of Milan, Turin, Verona, and Venice. Additionally, from and to Milan, we cover all locations and airports across Italy and abroad.
(2)
For the transportation of three people, we use SUVs, which accommodate 1 to 3 passengers. We also have other vehicles available: sedan cars for 1-2 passengers, minivans for 3-7 passengers, and minibuses for 8-20 passengers.
(3)
Can I pay in advance for my guests with a Visa or Mastercard credit card?
Yes, we provide a prepayment link for Visa and Mastercard. Additionally, all our vehicles are equipped with POS terminals that accept all payment methods, including American Express.
(4)
Where will you wait for us at the airport, and how can I find my driver?
(5)
Our customer service constantly monitors flight and train status. We always guarantee a rescheduled pick-up. Waiting times exceeding 30 minutes beyond the scheduled time will incur an additional fee, payable directly to the driver.
(6)
I need a vehicle immediately. How can I make a reservation?
To ensure service at the indicated standards, we require at least 48 hours’ notice with a written reservation via email or WhatsApp.
(7)
My child is 2 years old. Can you provide a car seat?
The traffic regulations do not require child seats for chauffeur services, but if reserved well in advance, we provide a child seat free of charge.
